To answer your questions our representative is available from Monday – Friday from 10am to 6pm @ +91 7715900888 or you can mail us at email@example.com
Our goods are delivered by world's leading logistics company such as Fedex and Aipex.
Majorly all products are dispatched within 24-48 hours. In case of few orders it will differ by one day or another for an item. Mostly all orders are delivered within 1-7 working days after dispatch date pan-india depending on the pin code accessibility. We serve 7000 pin codes pan-india
Since orders are dispatched in 24 – 48 hours, kindly track your order after 48 hours from the time of order being placed.
Once the order is shipped an email is sent to you with tracking number and the details of the logistic company. Orders can also be tracked on our website www.urban-trendz.com under track your order. In case you don't have login you will have to create one.
In case you are having trouble reading emails or in you have not received and updates on your order please email to us: firstname.lastname@example.org or call us on +91 7715900888 (10am to – 6pm, Monday to Friday)
For further information please read our shipping policy
If any damaged product is received by you please email us at email@example.com and initiate the return process. The issue will be resolved at the earliest.
Please read our returns and exchange policy.
You can place your orders through credit card, debit card and net banking. We accept visa, mastercard, american express & diner's club cards.
We also provide cod (cash on delivery) option to our customers.
Please read our product and payment policy
You can email us at firstname.lastname@example.org. Your query will be answered within 24 hours of working. For quick replies please mention urban-trendz in the message line and other details like your name, number, address and your order number in the message body.
Yes you can have your orders gift packed. We thank you to help make urban trendz your favourite accessory brand. Email us your request at email@example.com mentioning your order id and we’ll take care of the rest.
Order can be cancelled before it has been packed at our warehouse. In case it has been already been shipped you may refuse it at the time of delivery and refund will be initiated into your source account if payment was made through online payment gateway.
Refund will be initiated after we receive the item at our warehouse and it passes quality check. Refund time depends on the mode of the refund
Please contact us on firstname.lastname@example.org
Email us at email@example.com please mention "feedback" in subject line.
Mumbai Accessory Pvt. Ltd.
Unit No.15, Bhatia Chawl,
T. B. S. Kadam Marg,
Mumbai - 400033, Maharashtra, INDIA.